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Business Intelligence (BI)

  • Former Amazon exec fills McDigital role

    Atif Rafiq was named to the newly created position of chief digital officer at McDonald’s after previously serving as general manager of Kindle Direct Publishing at Amazon.

    In his new role, Rafiq will lead McDonald's global digital strategy focusing on future growth in e-commerce, modernizing the restaurant experience and engaging with consumers across the digital landscape. Rafiq will report to chief brand officer Steve Easterbrook.

  • BitPay offers incentive for global merchants

    BitPay, a payment service provider specializing in e-commerce, B2B and enterprise solutions for virtual currencies, is now offering translations into 10 languages plus English for its entire checkout experience.

    Merchants servicing international customers can now present bitcoin payment instructions in the buyer’s native language, allowing merchants to more easily conduct business in emerging markets.

  • Verizon readies new enterprise cloud solution

    New York – Verizon is preparing for the fourth quarter beta release of Verizon Cloud, its new cloud Infrastructure as a Service (IaaS) platform and cloud-based object storage service. With this service, Verizon hopes to combine the agility and economic benefit of a generic public cloud with the reliability and scale of an enterprise-level service, along with a high degree of control of performance.

  • The Price is Right

    Doubling your store count is the type of growth most retailers seek. So 38-unit, Louisiana-based grocery retailer Rouses didn’t complain back in 2007 when it upped its store count in Louisiana and Mississippi from 15 to 32 by purchasing the regional Sav-A-Center chain from A&P. However, for a family-owned business that had previously grown organically, this sudden spurt in its number and distribution of stores created a few issues.

  • Navigating Today’s Debt Capital Markets

    Borrowers have more flexiblity, but also face more complex marketplace

    For mid-size retail companies — those with anywhere from $10 million to $1 billion in revenue — the combination of today’s steady growth and affordable capital is rare indeed. There is also ample liquidity as traditional middle-market lenders are being joined by institutional investors with deep pockets and a strong desire to participate in these loans. What’s more, new products are available that give borrowers more flexibility. In short, it’s a near ideal environment for midsize company borrowers.

  • Promotional Rescue

    Hudson’s Bay measures incremental ROI of printed offers

    Despite the digitization of most customer-facing communication, printed flyers are still an important promotional vehicle for many retailers. By analyzing terabytes of offer-, store- and item-level sales data for products promoted in its weekly flyers, Hudson’s Bay Company (HBC) is determining the true incremental return on printed promotions and optimizing the efficiency and effectiveness of its flyer-based marketing efforts for its Hudson’s Bay stores.

  • Shopko taps Genco for transportation procurement project

    Pittsburgh -- Genco has been selected to manage a truckload transportation procurement event for Shopko.  The collaborative effort will encompass Shopko's inbound and outbound transportation network and is the third strategic procurement engagement Genco has provided to Shopko.

  • Cisco: Retailers miss more than half of return from ‘Internet of Everything’

    San Jose, Calif. – Retailers will gain $81 billion from the “Internet of Everything,” which is the term given to the connectivity of an increasing number of people, processes and things, in 2013. But according to new research from Cisco Systems, Inc., this only reflects 45% of the potential return.

  • Staples acquires personalization vendor

    Framingham, Mass. – Staples, Inc. has completed the acquisition of Runa, a software company based in San Mateo, Calif., that helps online retailers increase sales by personalizing the shopping experience. Terms and conditions of the acquisition were not disclosed.

  • Online retailer PureFormulas personalizes customer experience with Oracle Commerce

    Miami -- By moving its ecommerce operations to Oracle Commerce, online health supplements retailer PureFormulas will take advantage of Oracle’s multi-site architecture to support expansion, while significantly enhancing its customer experience and personalization capabilities.   
     

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