Business Intelligence (BI)

Nashville, Tenn. -- IHL Group has added a noted retail technology analyst with nearly 30 years of experience to its ranks.

Jeff Roster is joining IHL in the new position of VP of retail strategy. He will oversee IHL's retailer engagement, vendor briefings and strategic IT services practice.

West Coast regional grocer Haggen Food and Pharmacy has a new omnichannel partner to help drive growth.

The retailer has selected Unata to help implement customer loyalty and other initiatives to allow for more personalized marketing across Haggen’s channels including online, mobile and in-store.

New York -- Construction has just started on Facebook’s new data center, but the massive facility already has its own Facebook page.

The world’s largest social network announced that construction has started on its fifth data center, which will be powered by wind. The new center is located in Fort Worth, Texas, and joins Facebook’s four existing data hubs in Oregon, Iowa, North Carolina, and Sweden.

Kenosha, Wis. – Some things are traditionally assumed not to mix – oil and water, cats and dogs, finance and IT. While the CFO has been taking a more active role in high-level IT decision-making in recent years, vertical apparel retailer Jockey International Inc. mixes money with technology more than most of its competitors.

The Wall Street Journal reports that privately held Jockey recently hired Dain Bussewitz, former VP of finance at Abercrombie & Fitch, to assume the combined role of CIO and CFO.

Irving, Texas - Boy Scouts of America (BSA) has always lived by the motto “Be Prepared,” and that spirit extends to its in-store retail activities.

The youth organization has selected Raymark's store management software suite for deployment in its 182 Scout Shops, 220 independent Council Shops, High Adventure Trading Posts and temporary Scout sales locations.

Today, nearly half of the world’s payment cards are EMV-enabled, meaning that the cards are embedded with special computer chips that help reduce counterfeit card fraud. The cards also protect retailers and consumers against losses caused by this fraud. The prevalence of EMV cards will only continue to increase with the upcoming liability shift in the U.S. in October, when merchants that are not EMV-compliant will be held liable for financial losses incurred from counterfeit card fraud.

If ever a retailer’s product assortment cried out for an omnichannel approach it would be the fast-growing Batteries Plus Bulbs chain where customers are drawn by an offering of 50,000 unique items.

The chain of 650 stores, with 50 more units in the works this year, recently introduced a new Web site with the goal of tightly integrating its digital and expanding physical presence.

An expanded relationship between IBM and Adobe promises to give retail marketers new dynamic personalization powers to increase sales.

Adobe announced an integration with IBM WebSphere Commerce that the companies believe give marketers the ability to create and deliver powerful experiences across all digital channels.

QVC has named a Procter & Gamble veteran as its next business planning and analysis chief, as the company looks tomaximize efficiencies and organizational synergy.

QVC has named a Procter & Gamble veteran as its next business planning and analysis chief, as the company looks to maximize efficiencies and organizational synergy.