Business Intelligence (BI)

Justice is putting its predictive analytic models to work in a new way.

Paula Rosenblum, co-founder and managing partner at Retail Systems Research, spoke with Chain Store Age about the potential of Blockchain, and what it means for the retail industry.

A new platform is helping Harps Food Stores create more relevant promotions.

The customer experience as we know it is changing. The industry today is being transformed by some of the most significant technological developments of our generation including artificial intelligence (AI), big data, analytics and robotic process automation (RPA).

As more companies move their operations to the cloud, they are being followed by cyber-criminals looking for a way to penetrate systems.

As customers grow more comfortable with voice assistants, they are also ready to increase their spending via conversational commerce.

A department store giant has a new way to manage its procurement processes, especially from a spending point-of-view.

River Island understands the value of a single view of orders and available inventory — especially as it grows.

REI is turning to the cloud to step up its merchandising strategy.

More than half of all retail promotions are sent to customers who would be content to pay full price.