Business Intelligence (BI)

Whether you’re a retailer in New York City, London, Hong Kong or Madrid, winning the holiday season takes many months of preparation.

Amazon is winning the online search war — at least it is across the consumer electronics category.

Social media is so ingrained in today’s culture that we forget Facebook is already a teenager, while Snapchat has just graduated preschool.

Fraud volume has risen sharply in the last year — an issue that’s being blamed on online channels and sales of digital goods.

Camille Renshaw says she coded her way through college and sold her first tech startup when she was still in her 20s.

If retailers want to drive revenues, they need to get more “emotional.”

Four years ago, Westfield Labs was established in San Francisco with the goal of creating a seamless experience for shoppers across physical and digital retail.

NRP, CBRE’s retail institutional unit on the West Coast, has released a free app to help real estate investors keep track of all the developments in the marketplace.

It really is — or should be — all about the customer.

Crate and Barrel has found a way to improve customer engagement and the effectiveness of its marketing campaigns.