Business Analytics

Inefficient staffing processes and lack of adequate workforce engagement tools are causing retailers to leave money on the table.   That’s according to new survey by Workjam, which found that only 17% of retail managers feel their stores’ hourly associates are very motivated and engaged. As a result, 47% of the managers say at least 5% of their staff quit in an average three-month period.  

The surge in home improvement projects is helping fuel sales at The Tile Shop.    Tile Shop Holdings Inc. on Tuesday reported third-quarter profit of $4.6 million for the third quarter, ended Sept. 30. Earnings, adjusted for non-recurring costs, came to 10 cents per share.   The results topped Wall Street expectations. The average estimate of four analysts surveyed by Zacks Investment Research was for earnings of 9 cents per share.  

Digital infrastructures are growing more complex, and taking a toll on decision-making.   Eighty percent (80%) of IT operations leaders reported that end-user experience monitoring (EUM) is very important or critical to delivering business outcomes. However, as distributed infrastructures grow in complexity, it is becoming more difficult to provide information needed to make business decisions, according to a study by analyst and consulting firm Enterprise Management Associates (EMA).  

At a time when loyalty programs are becoming ubiquitous, Lowes Foods’ new service is breaking the mold.    The grocery chain is launching a promotional reward campaign in 75 stores across North Carolina, South Carolina and Virginia. For every $10 spent at Lowes Foods stores, customers will receive one stamp — either traditional or virtual — at checkout, good toward VIVO kitchen knives, knife blocks and cutting boards. The promotion runs until February 26, 2017.   

The Wendy’s Company is in the spotlight for dramatically reducing energy usage.    The company received two environmental awards from the 2016 Lighting Energy Efficiency in Parking (LEEP) campaign. Wendy’s was recognized for the largest absolute number of facility upgrades and highest percentage energy savings in a retrofit of a parking lot.   

The fire is out, but its effects will linger.   Gap Inc. on Thursday reported a 3% decline in same-store sales for September, and said it expects the fire that occurred at the end of August at its distribution center in Fishkill, New York, will negatively impact its October comp-sales by approximately 3 percentage points and also have a negative impact on its comp-sales results in its fourth quarter.   

Whole Foods Market is saving money and time — and benefiting the environment—by taking an innovative approach to going solar.

That’s according to an analysis by the Retail Industry Leaders Association and The Solar Foundation that found Whole Foods’ strategy of taking a standardized approach to rapid rollout of solar rooftop installations across multiple locations could be a valuable model for other retailers to consider.

Intelligent lighting can help improve back-of-the-house retail operations

While a lot of emphasis is placed on optimizing the front-of-the-house retail experience, improving back-of-the-house operations can also help retailers better meet customers’ evolving expectations — and intelligent lighting systems may be the key to improving those operations.

Advance Auto Parts has appointed Thomas (Tom) Okray as executive VP, CFO, effective Oct. 31, 2016.    In a previously announced succession plan, Okray will succeed Mike Norona, who will remain with Advance Auto in an advisory role until the end of the year.   

Don’t believe the rumors. Kmart is not going out of business.   That’s according to Eddie Lampert, the beleaguered  CEO of Kmart parent company Sears Holdings Corp.