Customer satisfaction stays steadyOverall U.S. customer satisfaction held fast in the first quarter of the year even as consumer spending plunged. CVS Health Q1 earnings, sales jump as customers stockpiled medications, other itemsCVS Health reported surging earnings and revenue above Wall Street estimates as customers stockpiled medications and other essentials ahead of the spreading COVID-19 pandemic. Publix Q1 sales up about $1 billion due to COVID-19 crisis Publix reported a big jump in its first-quarter sales amid the coronavirus pandemic, the company reported Friday. COVID-19 data tool becomes available to help retailers assess store locations A software company has created a free tool to help retailers assess their store locations during the COVID-19 pandemic. Starbucks same-store sales fall 10% amid COVID-19 pandemic Starbucks Corp.’s second-quarter sales took a hit as the COVID-19 outbreak affected sales in its two most important markets, the U.S. and China. CSA Exclusive: The new retail reality hinges on AI Retailers need to move beyond “considering” artificial intelligence (AI) in their enterprise to integrating it as an essential business tool. T-Mobile adds human touch to its AI-based customer service platform A leading retailer of wireless communication services and products is leveraging a new managed service from Amazon Web Services (AWS). Amazon plants seeds for forest restoration initiative Amazon is making a $10 million grant to conserve, restore, and support sustainable forestry, wildlife and nature-based solutions across the Appalachian Mountains. Commentary: Disruptive storms are no match for progressive supply & demand planning The everyday task of balancing supply and demand is an enormous challenge at the heart of every thriving business. Rite Aid Corp. loss widens in Q4; front-end sales up 33% in March Giant Eagle drives store traffic with omnichannel promotion BJ’s Wholesale Club appoints Bain veteran to its exec team BJ’s Wholesale Club is integrating its membership, marketing and analytics groups under one executive. First Previous 29 30 31 32 33 Next Last
