Business Analytics

A leading meal kit provider is transforming its customer contact center experience with artificial intelligence (AI)-driven speech analytics.

“Quiet Quitting’ -- workers’ lingering retreat from their office spaces and obligations -- appears here to stay. And employers are having a hard time fighting it.

With cost efficiencies top of mind for retailers, Chain Store Age spoke with Rob Almond, CEO of NEST, about how NEST is helping companies navigate in today’s environment.

Dick's Sporting Goods reported better-than-expected second-quarter earnings and revenue and raised its full-year guidance.

Ross Stores Inc. felt the impact of inflation in the second quarter of fiscal 2022.

The Buckle Inc. reported sales improvement even as net income slightly dropped in a mixed second quarter of fiscal 2022.

BJ’s Wholesale Club Holdings Inc. beat analyst expectations as it reported its best-ever earnings in the second quarter of fiscal 2022.

Lowered expenses and the elimination of certain losses and impairments helped TJX Companies Inc. grow profits even as sales slumped.

For the second straight quarter, Lowe’s Companies Inc. reported year-over-year declines in revenues and earnings.

The world's largest home improvement retailer continued momentum from its strong first quarter in the second quarter of fiscal 2022.