How to prepare for the 2024 holiday shopping seasonTis (almost) the season for holiday shopping. Klarna adds personalization, chatbot to generative AI assistantKlarna isn’t standing pat with the functionality of its AI customer assistant. Are grocery shoppers ready for drones? Consumers are frustrated with the grocery shopping experience and drone delivery may solve some of their pain points. Amazon expands AI capabilities for third-party sellers Amazon is providing a wide range of new AI-based solutions that will assist sellers participating in its online marketplace perform tasks across the enterprise. Amazon unveils personal AI assistant for its third-party sellers Amazon continues to dive deeper into generative AI. Study: Bots pose major online fraud threat Cybercriminals are having success launching attacks on retail websites with AI-based bots. ShopRite parent expands inventory robots to more stores Grocery co-op Wakefern Food Corp. is bringing automated shelf-scanning robots to more locations of its ShopRite banner. Saks offers seamless shopping and fulfillment Saks Fifth Avenue is seeking to increase the personalization and convenience it offers customers – across channels. Wendy's names chief legal officer, U.S. ops VP The Wendy’s Company is making two new leadership appointments, including one to its C-suite. Chipotle pilots in-store robots that help with kitchen prep work Chipotle Mexican Grill has moved its testing of two robotic kitchen assistants from the lab to real life in-store pilots. First Previous 8 9 10 11 12 Next Last