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Artificial Intelligence

  • SecureNet opens new tech center in Austin; also expanding to Silicon Valley

    Austin, Texas -- SecureNet Payment Systems, a leader in payment processing technology, announced it has opened a new technology and innovation center in Austin, Texas, and revealed plans for a client operations center in Silicon Valley, Calif., later this year. SecureNet is expanding its footprint to house its growing staff, attract top talent and continue its close collaboration with clients in providing the most innovative single source/multi-channel solutions in the payments industry.  

  • Aisle411 acquires WILocator Indoor Location Positioning Technologies

    Palo Alto, Calif. – Aisle411, a mobile retail navigation service, announced the acquisition of WiLocate’s technology assets to provide precise indoor positioning information, expanding Aisle411’s in-store search and navigation offering. As part of the deal, Aisle411 has also acquired multiple patents pending.

  • Survey finds that retail fraud is taking a great financial toll

    Atlanta -- The “True Cost of Fraud” study by LexisNexis found that retailers incurred $2.70 in costs for every dollar in fraudulent transactions. The cost incorporates charge backs for merchandise, the fees and interest to financial institutions and payment processors as well as any replacement, redistribution or restocking fees incurred by a merchant.  

  • Former Best Buy CEO joins video insights firm

    Brad Anderson was named to the board of LightHaus, a provider of shopper insights based on video analytics.

  • Here comes the sun to Ariz. Walmart DC

    BUCKEYE, Ariz. — Walmart boosted its sustainable reputation Thursday with the announcement of a new solar initiative at its distribution center near Phoenix.

    The retailer will outfit the DC with more than 14,000 solar panels -- making it Walmart's largest solar installation to date. The panels will cover the 1,000 sq. ft. building and parking canopies. The panels will produce up to 30% of the center's energy needs and generate up to 5.3 million kilowatt hours of renewable energy per year, according to Walmart.

  • Overcoming Showroom Syndrome

    By William Dudley, [email protected]

    We, as a consumer society, are increasingly becoming “mail-order,” or more precisely, online patrons.  Companies such as Amazon, Ebay, Overstock.com, and other specialty retailers are putting increased pressure on traditional brick and mortar shops by offering customers mobile-friendly apps and browsers, adding convenience to their shopping experience.  

  • AT&T, Chicago

    AT&T’s new flagship, on Chicago's Magnificent Mile, is designed to immerse customers in everything AT&T. The 10,000-sq.-ft. store, at 600 N. Michigan Ave., also offers shoppers a peak into the future, with the first-ever retail demonstrations of the company’s new digital home security and automation services. It also features a connected car (a 2012 Nissan Leaf) that is used to demonstrate how wireless technology can help driving.

  • Bloomingdale’s and Microsoft team up on in-store engagement

    New York -- Fashion and technology combine to surprise customers and engage them in new ways at Bloomingdale’s flagship in New York City and other locations across the country.  The department store retailer had deployed a 3D virtual dressing room, called Swivel, which is supported by Microsoft Corp.’s Kinect for Windows motion sensing technology. With Swivel, customers can “try on” clothes without having to go through the actual physical process.

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