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Artificial Intelligence

  • Will curated social content bring about the next era of online retail?

    Traditionally, retailers relied on advertising and direct response to succeed. To make more money, retailers simply let more people know about their stores and products.

  • Mobile Payment Security in the Store

    By Jeff Wakefield, Verifone

    Mobility. It is such a broad concept, meaning different things to merchants and consumers. Mobile acceptance, mobile payments, mobile POS, mobile shopping – each plays a distinct part in the overall mobile experience and each has different risks and rewards.

    Within this larger mobile arena, the security of the mobile payment device offers the greatest risk for both merchants and consumers alike.

  • OfficeMax opens digital collaboration center

    Naperville, Ill. -- OfficeMax has opened a digital innovation collaboration center (called Digital IC2) in its headquarters in Naperville, Ill.

  • Tips for Optimizing Customer Service This Holiday Season

    By Anna Convey, OpenSpan

  • New York & Company selects PeopleAnswers’ human resources solution

    Dallas -- PeopleAnswers and New York & Company announced a software licensing agreement for the specialty apparel chain with more than 500 stores nationwide to use the PeopleAnswers HR-focused business solution to recommend employee candidates who can guide their customers to make smart fashion purchase decisions.

  • A Storefront Lurks Under Every Digital Touchpoint

    Technology is advancing to the degree where almost any digital consumer touchpoint has the potential to become a very real storefront. Video games, blog and social media postings, apps, and virtually any other digital environment that directly engages consumers either currently is or soon will be able to serve as a fully functioning storefront where transactions can be executed.

  • Cryoport adds tech talent to board

    LAKE FOREST, Calif. — Frozen shipping logistics solutions provider Cryoport has elected Edward J. Zecchini to its board of directors. 

    Zecchini has more than 30 years of experience in the healthcare and information technology industries. With this appointment, the Cryoport board now has four members, of whom three are independent directors, including Zecchini.

  • Study: Images on mobile devices drive young consumer purchases

    London -- Four-in-10 (40%) of customers age 18-34 have taken a mobile photo of an in-store product so they could purchase it online when they got home.

    Other data from a new study conducted by digital advertising technology provider WeSee indicates that 45% of adult consumers younger than 35 would like the ability to take a photo of a product with a mobile device and then directly link from that photo to a site where they can purchase the product. WeSee research also indicates that:

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