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Artificial Intelligence

  • Home-based agents help keep holidays happy for cash-strapped retailers

    Let’s face it – the Internet has made comparing prices before you buy a no-brainer. Recent surveys show that consumers are more cost conscious than ever before, which means they will accept nothing less than the lowest price. Increased competition and mounting expense pressures have prompted retailers to turn over every rock in an effort to control costs. Every area of a retailer’s business is now under intense scrutiny and divisions previously thought of as “expense” centers, are being required to either generate revenue or be eliminated.

  • IBM looks to enhance retail presence with DemandTec buy

    ARMONK, N.Y. and SAN MATEO, Calif. — IBM announced that it intends to acquire DemandTec for $13.20 per share, or at a net price of approximately $440 million, after adjusting for cash. 

  • Consumer privacy: Marketers can reach common ground on behavior-driven marketing

    "I know half the money I spend on advertising is wasted, but I can never find out which half."

     – John Wanamaker, Department Store Tycoon and Marketing Pioneer of the early 20th Century

    “There is an online privacy war going on, and without help, consumers will lose.”

    – Chris Calabrese, Legislative Counsel, American Civil Liberties Union

  • @WalmartLabs' Shopycat seeks to bridge gap between social media, shopping

    SAN BRUNO, Calif. — Walmart is looking to help holiday shoppers find the perfect gift this season with the launch of a new social shopping application.

  • Castro-Wright retirement opens door for new social commerce leadership

    BENTONVILLE, Ark. — Wal-Mart Stores is in search of a new head of its global ecommerce and global sourcing businesses now that Eduardo Castro-Wright announced his retirement effective July 1, 2012. Walmart said it intends to name new leadership for these businesses by the end of January, after which Castro-Wright will assist in the transition.

  • OneRiot joins @WalmartLabs experiment

    BRISBANE, Calif. — Wal-Mart Stores marked a major investment in social media and marketing with the announcement Wednesday that its technology unit @WalmartLabs has acquired mobile and social advertising firm OneRiot. 

  • Winn-Dixie to implement IBM POS, self-checkout technology

    ARMONK, N.Y. — Winn-Dixie Stores has selected IBM point-of-sale and self-checkout technology to help transform customer service, speed innovation and increase the operational efficiency of 484 Winn-Dixie store locations, and other store formats across the Southeastern United States, IBM reported.

  • Tomra North America names new president

    SHELTON, Conn. — Tomra of North America Inc., a wholly owned subsidiary of Tomra Systems ASA and leading global provider of advanced recycling solutions, today announced the appointment of Harald Henriksen as the new president and CEO of Tomra of North America. Henriksen, who joined Tomra ASA in 2004, previously served as SVP technology based in Norway.

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