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Artificial Intelligence

  • Google mobilizes shopping experience

    Just in time for the holidays, Google is revamping its Google Shopping online marketplace to make it more mobile-friendly.

    In a blog post, Google explains that mobile shopping-related searches now exceed desktop-based shopping-related searches, meaning online shopping has shifted from a “marathon” to “moments.” To help better capture mobile consumers at the moment they are looking to buy a product, Google is now displaying the most commonly searched categories in response to broad search terms.

  • Holidays not looking so happy for Best Buy

    More robust omnichannel capabilities have Best Buy CEO Hubert Joly confident about his company’s ability to execute during the holidays, but his views on overall demand for consumer electronics are another matter.

    Best Buy said it expects weak demand for consumer electronics in the fourth quarter and forecast flat same-store sales at domestic locations following a 0.5% third quarter comp increase that was aided by an 18% online increase.

  • And Amazon’s holiday pricing strategy is…

    An analysis of Amazon.com’s holiday pricing for its best-selling items reveals two key strategic trends.

    According to research from product intelligence technology provider 360pi, Amazon’s top two price dynamic categories: were best-selling office/school products (55% repriced one day to the next) and best-selling toys/games (45%).

    Other categories that saw a high level of price dynamism were electronics and clothing, which are both highly contested gift categories.

  • Holidays not look so happy for Best Buy

    More robust omnichannel capabilities have Best Buy CEO Hubert Joly confident about his company’s ability to execute during the holidays, but his views on overall demand for consumer electronics are another matter.

  • eBay Enterprise: Don’t fall for online fraud myths

    Digital gift cards are less risky than retailers think, and that’s not the only common piece of online fraud “wisdom” that is false.

    The Technology Fraud Lab at eBay Enterprise has released a list of five online fraud myths. These include:

    • Myth #1: Digital gift cards are too risky to sell.

  • 5 myths about digital gift cards

    Digital gift cards are less risky than retailers think, and that’s not the only common piece of online fraud “wisdom” that is false.

  • Salesforce: Holiday shoppers want seamless experience

    Retailers looking to satisfy customers this holiday season need to be sure all channels are aligned and working properly.

    The new "2015 Connected Shoppers Report” of more than 2,000 adults commissioned by Salesforce and conducted by Harris Poll demonstrates that in order to succeed, retailers need to accelerate digital transformations to provide personalized, one-to-one customer journeys.

  • Holiday shoppers want a seamless experience

    Retailers looking to satisfy customers this holiday season need to be sure all channels are aligned and working properly.

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