Skip to main content

Artificial Intelligence

  • Payment innovation heats up this summer

    A lot of attention has been paid to the impact of mobile wallets in the payment technology arena. However, other technologies are also emerging to make payment, among other shopping activities, easier and more efficient. For example, 1-800-Flowers.com is partnering with Amazon.com to make the digital ordering process (including processing and payment) even easier.  

  • Three Key Shifts in Consumer Attitude & Behavior

    As the largest, most diverse generation ever, it’s impossible to predict the full impact millennials will have on the retail landscape.   Unlike their older counterparts, millennials are digital natives with preferences and behaviors continuing to shake up the retail world. This poses a quandary for retailers. In n a highly competitive market, how can they engage millennials without alienating or “creeping out” older consumers?  

  • Local hardware chain takes on global security threat

    Operating seven stores, McLendon Hardware Inc. may not seem like a top target for a customer data breach.   However, the Renton, Washington-based chain understands that no retailer of any size is immune to the risk of having sensitive customer data stolen by cybercriminals. That is why McLendon utilizes an Epicor deployment of the Hewlett Packard Enterprise (HPE) SecureData Payment security solution.  

  • Sephora adds new features to Virtual Artist app

    Sephora is adding a new false lash virtual try-on to its Virtual Artist app, as well as a new way to teach beauty with step-by-step virtual tutorials using augmented reality technology.   The launch is the latest in a series of digital enhancements powered by the Sephora Innovation Lab to customize the retailer's expanding beauty experiences.  

  • GAUGING REFRIGERANT NEEDS

    Retailers should do their homework now and make a plan for the future

    Today, retailers and end-users face many changes in regard to refrigerants, including technology options and efficiency regulations. In the past, choices were made and remained applicable for a year or more.

  • Caruso taps Middlebrook to lead new innovation division

      Photo: Matt Middlebrook   Heralding it as first for real estate development companies, Caruso Affiliated CEO Rick Caruso announced the formation of a Strategic Development and Innovations division focused on helping retailers harness new technologies serve a complex and fluid customer base.  

  • In-store technologies: Separating the ‘cool’ from the ‘creepy'

    Smart mirrors are a ‘cool’ in-store technology, but facial recognition software is another story entirely.      Those are among the findings of a new survey by RichRelevance, a provider of omnichannel personalization technology. The company surveyed more than 2,000 U.S. and U.K. consumers about how technology can impact their in-store shopping experience, highlighting the  differences between what shoppers thought was ‘cool’ and ‘creepy’.  

  • ASSESSING IT

    It’s important to look beyond the traditional hard metrics of ROI to determine the bottom line value of an IT solution. Here are five key areas CFOs need to consider when evaluating technology:

    1. Sales growth: There are many types of applications that can drive increased sales, but some of the most common are solutions that optimize pricing, including markdowns. Determining the ideal price for maximizing sales without cutting profits at a store level is too complex for merchants to do on their own.

X
This ad will auto-close in 10 seconds