Artificial Intelligence

Last week, I looked back at 2013 and how the biggest single trend in retail IT was customers using connective technology to take control of the shopping experience. This week, I look forward to the new year of 2014, when the biggest single trend in retail IT will be customer disruption.

Looking back on 2013 (and as always, it’s amazing how quickly “look back” time arrived), the biggest single trend in retail IT has been customers using connective technology to take control of the shopping experience. And retailers should be thrilled.

San Francisco -- Custom apparel and accessory provider vPersonalize.com has launched a new full-custom, online store for customers to design and buy their own personalized apparel and accessories.

vPersonalize.com features a Web-based configurator that allows consumers to design directly on a 3-D model of a T-shirt, backpack or bag and get it custom-made almost exactly as seen.

A new form of digital currency will reportedly soon be competing with Bitcoin. According to multiple media reports, the currency, known as “Coinye West,” will launch at 11 p.m. ET on Saturday, Jan. 11.

According to the Coinye West website, the currency will use a Scrypt algorithm and have a maximum number of 1,333,333,333. The site also promises that password-protected, encrypted archives containing the binaries and source for the wallet and daemon will be released before launch and that Coinye West is digital currency “for the masses.”

Omnichannel technology drives store experience evolution

The store experience isn’t what it used to be. Rapidly developing omnichannel technologies, such as mobile and social, are redefining the very definition of a “store” and what customers can accomplish within. 

In addition, retailers can glean more information about consumers using leading-edge technology. For example, indoor location analytics vendor iInside lets retailers track and analyze store traffic using customer mobile devices to provide a host of data on store operations and processes. 

Framingham, Mass. – 3-D printing technology is rapidly gaining traction and heading toward mainstream acceptance and usage. According to a new research study from International Data Corporation (IDC), the worldwide 3-D printer market will experience tremendous unit and revenue growth from 2012 to 2017, with compound annual growth rates (CAGRs) of 59% and 29%, respectively.

With 3,500 locations currently installed at retail and another 1,000 on the way in 2014, SoloHealth Stations are giving new meaning to affordable health care.

E-commerce has redefined the retail shopping experience and shaped the fate of retailers in many sectors. Grocers have been the exception thus far, but that is about to change in a major way.