How retailers can ensure quick customer adoption of store technologyWhen implementing new technology in the store, consumer buy-in can be half the battle. BJ’s serves older customers with voice-based virtual assistantBJ’s Wholesale Club is automating chat- and call-based customer service to ensure longstanding shoppers are satisfied. Amazon reports third consecutive $100 billion quarter; store sales up 10% Amazon blew past analysts’ second-quarter earnings expectations but its sales — and third-quarter forecast — missed the mark. Knot Standard takes measurements in a (smartphone) snap A specialty omnichannel menswear retailer is enabling customers to get precise measurements with two taps of their iPhone. Justice’s online relaunch is off to promising start Tween apparel brand Justice is obtaining some impressive early results in the first 90 days of going live with its new e-commerce site. Walmart takes big step as tech platform; partners with Adobe Walmart will begin offering several of its own technologies and capabilities to other businesses and brands. CSA Exclusive: Women’s denim brand personalizes fit – in 3D 1822 Denim is offering personalized size recommendations via a cross-platform, web-based widget. Macy’s increases online conversions with Google-quality search Macy’s is leveraging the new managed Google Cloud Retail Search solution to reduce “search abandonment.” Dynamic Yield launches single page application solution Users of the Dynamic Yield Experience Optimization platform can now seamlessly implement it on any single page application framework. CSA Exclusive: Footwear brand segments customers with AI Global direct-to-consumer specialty footwear retailer Cariuma is customizing the path to purchase for four distinct customer groups. First Previous 259 260 261 262 263 Next Last
