Artificial Intelligence

Amazon is expanding its contactless “Just Walk Out” shopping experience from convenience and small-format grocery stores to its full-size grocery banner.

Amazon is testing a variety of robotic and smart technology solutions designed to create a safer workplace.

Verishop intends to draw young shoppers with an app-based livestream shopping offering.

As more consumers look to omnichannel fulfilment options due to the pandemic, retailers are under pressure to connect the dots between online and offline customer interaction. 

Complimentary Guide to Retail Planning With Spatial Analysis

Video games are emerging as a mainstream channel for online consumer engagement, and even sales.

Younger consumers are driving the use of flexible payments.

Despite the shift to e-commerce caused by COVID-19, retailers’ post-pandemic strategies should include a prominent focus on physical stores.

In a Rackspace Technology survey exclusively released to Chain Store Age, retailers revealed a customer-centric view of technology.

Amazon is going on the offense against workplace injuries.