Lily AI migrates to MicrosoftAn artificial intelligence-based customer intent platform is now hosted on Microsoft Azure. Jamba opens robotic kiosks at two college locationsJamba is continuing to expand its test of an automated kiosk that dispenses made-on-demand blended smoothies. White Castle puts robots in the kitchen A family-owned, fast-food hamburger chain is expanding a pilot of a solution that automates the work of an entire fry station. Survey: Social shopping comes of age Retailers that do not engage in social commerce may want to jump-start their efforts to get involved. Travel retailer WHSmith makes U.S. store debut — with Amazon tech The British-based global travel retailer WHSmith is letting people pay without having to stand in line at its first North American store. Southern convenience retailer to provide checkout-free shopping Mapco will begin adding checkout-free services to its stores later this year. Smoothie King pilots text-based ordering The world’s largest smoothie brand is testing a new solution for placing mobile pick-up orders at local stores. Online grocer Farmstead open for business in fifth city A San Francisco-based online grocer is establishing a presence in a major Midwest metro area. Survey: Mobile payments prove popular with younger consumers Millennial and Gen Z consumers are much more likely than their older peers to use mobile payment solutions. Amazon partners with University of Washington for new science hub Amazon is expanding its focus on robotics innovation. Shoppers want retailers to use these customer experience tools A new survey reveals some very specific consumer preferences regarding the customer experience technologies they encounter. This Valentine’s Day, give your customers some space Even the best relationships can benefit from a little distance. First Previous 190 191 192 193 194 Next Last