KFC franchisee pilots text-based customer engagementKFC franchisee KBP Brands is testing the effectiveness of targeted mobile messaging in driving store traffic and sales. Three tech trends that shook up retail in 2022As 2022 draws to a close, it’s time to look back at some retail technology trends that shook up the industry all year long. Customer expectations of metaverse commerce are… When it comes to shopping in the metaverse, consumers know what kind of experience they want. Capgemini: Supply chain disruption has broad impact A new study reveals that disruption poses a significant and continuing challenge to supply chain operations. Lowe’s combats organized retail crime with blockchain, RFID Lowe’s Cos. Inc. is leveraging cutting-edge technology in a new initiative to curb store shrink called “Project Unlock.” SpartanNash enhances produce forecasting with AI SpartanNash is helping to ensure fresh produce is stocked on its shelves with artificial intelligence (AI)-based predictive ordering. Exclusive Q&A: Bob’s Discount Furniture ensures supply chain success Bob’s Discount Furniture leverages strategy and technology to keep its supply chain flowing smoothly regardless of external pressures. Exclusive: Mapco opens first checkout-free store Mapco is utilizing machine learning and computer vision technology to let shoppers avoid waiting in line. Tops, Price Chopper parent expands advanced pricing and promotions Northeast Grocery Inc. is bringing advanced pricing, promotion and collaboration to its Tops Friendly Markets and Price Chopper/Market 32 banners. NRF: Consumer returns will exceed $800 billion in 2022 Merchandise returns are showing trends that retailers should like. First Previous 158 159 160 161 162 Next Last