Artificial Intelligence

Instagram is allowing brands on its platform to offer customers in-app chat engagement, virtual try-ons and one-click checkout.

Gopuff is deepening its partnership with an Elon Musk-affiliated artificial intelligence company.

Shopping agents tested by Visa in what it called "first-of-its-kind" benchmark tests have plenty of room improvement as shopping tools.

Amazon is letting customers communicate with its "Alexa for Shopping" feature on its app and website via text message.

New data from Visa indicates artificial intelligence is slowly growing in popularity as a tool for holiday shopping.

A Georgia Orangetheory Fitness franchise location is leveraging agentic voice technology to streamline the analysis of customer communications across channels.

Amazon is streamlining retailer access to its Shop Direct product discovery program and Alexa for Shopping agentic customer assistant.

The Federal Trade Commission has ordered nine major food delivery providers, rideshare platforms and airlines to provide detailed information on how they set prices.

Amazon continues expanding the capabilities of its "Alexa for Shopping" feature on its app and website.

Artificial intelligence-generated visits to U.S. online retail sites significantly outperformed non-AI visits in September.