Artificial Intelligence

ChannelNet, a leading digital customer acquisition, retention and conquest marketing company, has named Angela Johnson as VP of account management.

The company will be looking to Johnson to help it manage growth. Johnson has more than 20 years of client relationship management and is an expert in developing multichannel solutions for the automotive, high-tech and insurance industries.

PassBee Media is rolling out a new iBeacon location-based marketing solution. The application is aimed at allowing retailers to target indoor or in-store consumers for increasing foot traffic, engagement, and sales.

PassBee’s iBeacon solution delivers in-store push notifications designed to create a more personalized experience and increase same-customer and same-store sales. For example; a customer checking out a particular outfit, could be served up customized suggestions for accessories to compliment it elsewhere in the store.

Seattle – Amazon.com has reportedly obtained a patent for “anticipatory shipping,” or a logistics technique using customer behavior and history to prepare items for shipping before they are actually ordered. According to the Wall Street Journal, Amazon received the patent in December 2013.

Amazon has reportedly obtained a patent for “anticipatory shipping,” or a logistics technique using customer behavior and history to prepare items for shipping before they are actually ordered. According to the Wall Street Journal, Amazon received the patent in December 2013.

Armonk, N.Y. – IBM plans to commit more than $1.2 billion to significantly expand its global cloud footprint. This investment includes a network of data centers designed to bring clients greater flexibility, transparency and control of how they manage their data, run their businesses and deploy their IT operations in the cloud.

As the holiday dust clears and we settle into a new year, it’s only fitting that retailers take a moment to reflect on successes of 2013 and identify opportunities for 2014. How can we be more efficient this year? Can we waste less while producing more? Where can we make simple adjustments that add up to big bottom line savings?

New York – Hair care brand Matrix, a subsidiary of L'Oreal USA, is launching Matrix Class for Glass, a new Google Glass app. Class for Glass features a three-phase rollout, including an exclusive blogger video series, the Matrix Eye for Style Google Glass Salon Chair and a salon professional education platform.

Big data, the cloud and cognitive systems that learn are transforming the future of retail and IBM chairman, president and CEO Ginni Rometty explained during a stimulating and insightful presentation at the National Retail Federation’s annual convention.

“We’ve clearly entered a world that is mobile first,” Rometty said. “It is easy to say, but hard to do.”