Survey reveals what restaurant customers want (and don’t want)Consumers’ restaurant preferences have changed notably from before the outset of the COVID-19 pandemic. Blue Apron voice-enables shopping, recipe helpA leading meal kit delivery service is expanding into an emerging shopping channel. Walmart acquires tech to boost conversational commerce Walmart is making a financial investment to support automated and streamlined communications with customers. Survey: Gen Z shoppers will turn to Instagram for the holidays Desirable young consumers will increasingly utilize Instagram and other non-traditional shopping channels during the 2021 holiday season. Walmart beta tests text-to-shop feature Walmart customers may soon be able to text their shopping list. Traeger Grills breaks down data silos with Amazon Web Services An outdoor cooking equipment brand is streamlining its customer service agents’ access to relevant data with cloud-based Amazon Web Services technology. Amazon’s newest business: manufacturing smart TVs The latest line of Fire smart TV devices from Amazon includes the first TVs the e-tail giant has ever built itself. BJ’s serves older customers with voice-based virtual assistant BJ’s Wholesale Club is automating chat- and call-based customer service to ensure longstanding shoppers are satisfied. Home Depot extends cloud partnership with Google The Home Depot is supporting digital transformation across its entire enterprise with Google Cloud technology. Amazon gives software engineers a say in filling open roles It’s a good time to apply for a software engineer job at Amazon. Amazon plans second Amazon Fresh store in greater D.C. As Amazon opens its first East Coast Amazon Fresh brick-and-mortar grocery store, the omnichannel giant is already hiring for its second. Amazon shutting down Prime Now delivery app Amazon’s super-speedy Prime Now delivery service is getting a new digital home at Amazon. First Previous 5 6 7 8 9 Next Last