Voice Control

A new consumer survey indicates ways retailers can make the drive-thru experience more satisfying for customers.

The new Alexa Shopping Kit enables customers to discover, research, and purchase relevant products available on Amazon via voice.

A new survey reveals what drives the behavior, preferences, and loyalty for customers visiting convenience/gas stores.

Employee satisfaction and retention have never been more important.

A specialty home décor retailer is connecting store employees and managers in real time.

A leading meal kit delivery service is becoming a third-party Walmart seller.

Amazon is giving Prime members who use its Alexa voice assistant solution a leg (or an ear) up when it comes to finding discounts.

Consumers may soon be able to call for medical help without having to use their phones.

GNC Holdings Inc. is making it easier for customers to order from their homes.

Millennial and Gen Z consumers are much more likely than their older peers to use mobile payment solutions.