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Survey finds free return shipping is priority of online shoppers
Philadelphia -- Eighty-one percent of online shoppers say they are not likely to make additional purchases from websites that charge shipping on returns and 69% feeling that returning items purchased online is a complicated process, according to a survey by ShopRunner that was conducted online by Harris Interactive.
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Crisis averted, supply chains rebound in December as 2013 trouble looms
Cargo volumes at U.S. ports are forecast to increase 3.9% this month following a 5.6% decline in November. That’s the good news, but now retailers and suppliers have to worry about the possibility of a strike at East coast ports.
The strike by workers at the ports of Los Angeles and Long Beach negatively affected container volumes in November, but resolution of the strike after eight days meant disruption in December was limited to just two days, according to the monthly Global Port Tracker report compiled by the National Retail Federation and Hackett Associates