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  • HanesBrands to expand global footprint

    HanesBrands plans to acquire DBApparel of France from Sun Capital Partners, provided consultation with European and French works councils representing DBA employees is completed and customary closing conditions are met.

  • Survey: L.L. Bean tops in online customer service for May

    New York - L.L. Bean had the overall best customer service performance in May, the second time the retailer has topped the list in the past three months. According to monthly benchmark analysis from customer service analysis provider StellaService, L.L. Bean’s performance was strong in nearly every area — fourth in phone, sixth in email, eighth in chat and fourth in returns/refunds.

  • Conference Chatter

    Manhattan Associates Momentum 2014

    “We will have real-time temperature monitoring by the end of the year. Imagine what that means.”

    — Tony Thompson, president and COO, Papa John’s International Inc.

    “It’s hard to talk to anyone at Amazon. Everything has to be automated through their site.

  • You are about to enter a dimension of size, weight, and volume

    If the retail industry needed a catalyst for change, one that nearly mandates more efficient and sustainable packaging practices, FedEx recently provided the blowtorch to ignite it.

  • Small formats in future for Walmart Canada

    Former Delhaize CEO Dirk Van den Berghe was named president and CEO of Walmart Canada as the retailer eyes long-term growth opportunities including the development of small stores.

  • Survey: CEOs maintain traditional supply chain focus

    Scottsdale, Ariz. – Although 50% of CEOs say that their supply chain can be a strategic differentiator in the new omni-channel customer paradigm, 83% of worldwide CEOs believe that their retail supply chains are currently “not optimal” for today’s changing retail environment.

  • New CEO to drive Walmart’s omnichannel agenda

    Fernando Madeira will succeed Joel Anderson as president and CEO of Walmart.com to help the retailer further a growth strategy focused on winning at the integration of physical and digital. Anderson left to become president of fast-growing teen and pre-teen retailer Five Below.

  • dd’s Discounts to open first New Jersey store

    Dublin, Calif. -- dd’s Discounts, a division of Ross Stores, will open its first store in New Jersey, in the town of Ewing, on June 28.

    Including this new location, dd’s Discounts will operate approximately 140 locations in 11 states. The company is on schedule to complete its expansion plan to open approximately 20 locations in 2014.

    Together, Ross Dress for Less and dd’s Discounts currently operate over 1,300 off-price apparel and home fashion stores in 33 states, the District of Columbia and Guam.

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