U.S. online sales forecast revised upwardE-commerce is on track to surpass 20% of total U.S. retail sales by 2024. Shopify: Customer service lets small brands compete with marketplacesIndependent retailers and brands face stiff competition from large online marketplaces, but can leverage personalization and product quality to thrive. Carolinas grocer offers busy professionals new online pickup option Lowes Foods is expanding its omnichannel delivery reach with a new pickup locker option at select locations where customers work. Kroger brings next-gen fulfillment center to Florida The Kroger Co. is moving forward with its leading-edge automated warehouse concept known as a customer fulfillment center. Regional grocer localizes omnichannel shopping Hy-Vee Inc. is partnering with Google Cloud to leverage localized information for an enhanced customer experience that transcends channels. Supply chains struggle to keep up; problems likely to persist Retail supply chains are working overtime to keep up as consumers return to normal shopping patterns amid increased vaccination rates. Exclusive Q&A: Expert Prime Day prep advice for small brands Prime Day is rapidly approaching, but independent third-party sellers on Amazon Marketplace can still take some steps to help ensure success. Retail sales to exceed $4.44 trillion in 2021, as NRF revises annual forecast upward The National Retail Federation has revised one of its most closely watched forecasts upward as consumer spending accelerates. Hot Topic contains supply chain with cloud-based warehouse management Hot Topic Inc. is managing its wide-ranging product assortment across three retail brands with advanced warehouse management technology. Retailers take four of the top spots — including No. 1 — in annual CX ranking Retailers made a good showing in an annual ranking of the brands delivering the best customer experience. First Previous 480 481 482 483 484 Next Last