Selecting the best in-store technology to improve customer experienceAs more consumers look to omnichannel fulfilment options due to the pandemic, retailers are under pressure to connect the dots between online and offline customer interaction. Washington Prime Group files for Chapter 11 protectionWashington Prime Group and some of its subsidiaries have filed for Chapter 11 restructuring relief in the United States Bankruptcy Court for the Southern District of Texas. Consumer sentiment rebounds in early June Consumer sentiment in the United States rose in early June. Netflix enters direct-to-consumer retailing Amazon bought a film studio, and now Netflix is opening a full-fledged e-commerce site. E-commerce is not a game – but games can become e-commerce Video games are emerging as a mainstream channel for online consumer engagement, and even sales. Amazon to overtake Walmart as biggest U.S. retailer in 2022, says report Move over Walmart. CSA Q&A: Verizon Media says brick-and-mortar still vital post-COVID-19 Despite the shift to e-commerce caused by COVID-19, retailers’ post-pandemic strategies should include a prominent focus on physical stores. U.S. online sales forecast revised upward E-commerce is on track to surpass 20% of total U.S. retail sales by 2024. Shopify: Customer service lets small brands compete with marketplaces Independent retailers and brands face stiff competition from large online marketplaces, but can leverage personalization and product quality to thrive. Carolinas grocer offers busy professionals new online pickup option Lowes Foods is expanding its omnichannel delivery reach with a new pickup locker option at select locations where customers work. First Previous 479 480 481 482 483 Next Last