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Supply Chain & Merchandising

  • The Cash Office Goes High-Tech

    Traditionally, cash office management and the reconciliation process have relied on manual procedures, such as counting currency and coin by hand, creating handwritten check deposits, and keying totals into the POS system. Many retailers have used the same cash office procedures for years, with the procedures inconsistently executed from store to store. Chain Store Age talked with Balance Innovations’ Janette Davis about how technology is bringing new efficiencies to cash office management.

  • Staples rethinks, shrinks the box

    FRAMINGHAM, Mass. — Staples has launched a new packaging technology nationwide that allows them to customize delivery box sizes to each order. Staples “smart-size” packaging, developed by Packsize International, is convenient for customers and also improves supply chain sustainability and efficiency.

  • Greater Efficiency

    Heating and air-conditioning systems are major targets for reducing energy use in retail stores. It’s easy to see why: Together, heating and cooling systems consume approximately 38% of the energy used in such facilities (according to the Environmental Protection Agency’s Energy Star program).

  • Wal-Mart fires supplier that used Bangladesh factory

    New York -- According to a Tuesday report by Bloomberg, Wal-Mart Stores Inc. has terminated a supplier that made apparel at the Bangladesh factory where an estimated 124 people died in a fire on Nov. 24.

    The Tazreen Fashion-owned factory will no longer produce merchandise for Walmart, according to the report, which also stated that Tazreen subcontracted work without Wal-Mart Stores’ authorization. The supplier has not been named.

     

  • Focus on: Mobile Retailing

    By many accounts, Walgreens is already a mobile retailing veteran. But eager to keep its service exciting and valuable, the drug store chain recently added a new product-mapping service within its mobile strategy.

    Walgreens began its mobile journey in September 2009, when it launched an app designed to “improve the way our customers interact with us,” explained Tim McCauley, senior director, mobile commerce for Deerfield, Ill.-based Walgreens.

  • Crosman Corporation names new VP, manufacturing

    ROCHESTER, N.Y. — Crosman Corporation, an international designer, manufacturer and marketer of a wide range of products for the shooting sports, has named Lenn Phegley as its VP of manufacturing. Phegley replaces Dan Schultz, who retired after 39 years of service.  

    In his new position, Phegley will oversee all manufacturing operations, as well as the company’s environmental, health and safety, manufacturing engineering, design engineering and quality assurance functions.

  • Weathering the Storm

    By Kumar Venkataraman

    Over the last decade, America’s Atlantic shores have faced the wrath of more than a dozen hurricanes, causing damage worth several billion dollars. Year after year, retailers have been learning and fine-tuning their strategies to respond to the critical needs of consumers in the impacted areas, both in preparing for a disaster and immediately after.

  • Neiman Marcus Q1 sales, profit rise

    Dallas -- Neiman Marcus Group reported Tuesday that earnings for the first quarter rose to $127.8 million, compared with $122.8 million in the year-ago period.

    Sales rose to $1.07 billion for the quarter, from $1.00 billion last year. Same-store sales climbed 5.4%.

     

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