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Study: One-in-three large retailers misses Christmas delivery deadline
New York – Eight of the 25 largest retailers (32%, or roughly one-in-three) failed to deliver at least one package ordered on the cutoff date to arrive before Christmas via standard shipping in a study performed by StellaService. The study involved placing three orders, one each in the East, West and Midwest regions, from each retailer.
Of 75 total orders, 12% missed the delivery estimate. All but one of these orders were shipped using UPS, which is the preferred carrier for most of the top 25 retailers. Some retailer-specific results include:
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comScore: Desktop holiday spending up, final week down
Reston, Va. -- Holiday season U.S. retail e-commerce spending from desktop computers for the first 52 days of the November-December 2013 holiday season totaled $42.8 billion, an increase of 10% from the same period one year ago. However, new comScore data shows that the final online shopping week saw considerably softer sales than anticipated, including zero billion dollar spending days.