Supply Chain & Merchandising

Matthews, N.C. -- Harris Teeter announced Thursday it has launched a new, yearly payment option for its Express Lane Online Shopping program.

In addition to the $4.95 per order option and the $16.95 monthly option — already in place for shoppers who frequently use the service — shoppers can now choose to pay $99.95 for the entire year, allowing them to place as many orders as they would like throughout the year without incurring additional charges.

William Blair & Company analyst Mark Miller has followed Walmart for a long time, but he didn’t have much good to say about the company when he issued a downgrade this week.

Miller lowered his rating on Walmart to underperform from market perform and cited some familiar and unfamiliar concerns. For example, one of his main concerns related to Walmart’s size and complexity which he contends reduces dynamism and growth.

Leading online grocer FreshDirect has selected Single Touch Systems to leverage the technology-based mobile media solutions provider’s Reminder Messaging Product.

The messaging program includes implementing order status, delivery status and service notifications.

New York - L.L.Bean was ranked number one in online customer service in March 2013. According to monthly benchmark analysis from customer service analysis provider StellaService, LLBean.com showed strength in email and returns, besting all other retailers in those specific service areas.

Jon Barker was named CEO at Omaha-based online furniture retailer Hayneedle to fill a position previously held by Doug Nielsen.

Barker most recently served as Hayneedle’s president and prior to that was COO. Nielsen will remain as the company’s chairman.

"We have incredible talent in our organization and Jon is an exceptional leader,” Doug said. “I am truly excited to have him lead our company during our next phase of growth.” Doug will continue to support Hayneedle as chairman of the board.

By Andy Couch, DJM Real Estate

Madison, Wis. -- Focus on Energy, Wisconsin utilities' statewide program for energy efficiency and renewable energy, recognized Walgreens’ strong efforts in 2013 for reducing its energy usage across Wisconsin through the Chain Stores and Franchises Program.

Focus on Energy recently presented Walgreens representatives with a $500,000 incentive check at the Edison Electric Institute National Key Accounts Workshop in Orlando, Fla.

Target is expanding its online subscription service with a nearly tenfold increase in available items — from 200 to more than 1,500 — and adding a 5% discount on all subscription orders.

The service, which launched September 2013 with a focus on babycare products, now accounts for more than 15% of online sales for eligible items, according to the company. The new expanded program will go beyond babycare to include cleaning supplies, health and beauty aids, pet treats and training pads.