Supply Chain & Merchandising

With the rise of multichannel retailing and a saturated retail market, today’s customers expect to find the products they want, when they want and in a way that is most convenient to them. Be it via speedy delivery, in-store pickup or traditional store visits, shoppers today want to be connected to their purchases quickly. Retailers that don’t provide such services will be outperformed by competitors that do this Christmas season.

The Bon-Ton Stores announced it will close its Elder-Beerman stores in the Huntington Mall in Huntington, West Virginia and the Lima Mall in Lima, Ohio. The retailer said it will not renew the stores’ leases, which terminate January 31, 2016.

Additionally, Bon-Ton is closing its namesake store in the Carousel Center in Syracuse, New York, upon its scheduled lease termination on February 28, 2016.

The company said it does not expect costs associated with the closing of the locations to be material.

Sportsman's Warehouse is growing its store presence out West.

The retailer will open a store in Slidell, Louisiana, its first in the state, and another in Las Cruces, New Mexico.

The Louisiana store will be located in the Rouse Shopping Center, and is expected to open in early 2016.

The store in Las Cruces will be located on Telshore Boulevard and is expected to open in the summer of 2016.

Little Rock, Ark. -- New England Development opened Outlets of Little Rock in Little Rock, Arkansas, on Oct. 16. The center welcomed thousands of area residents and visitors to shop at Arkansas’ only outlet center.

The newest destination for shopping in the region is home to first-to-market fashion retailers: Under Armour, Asics, Bass Factory Store, Brooks Brothers Factory Store, Cole Haan, Levi's Outlet Store, Lindt Chocolate Shop, Restoration Hardware and Skechers.

Sears Holdings is quite the omnichannel innovator and it just launched another new capability melding digital and physical.

Hungry consumers in Portland just got a new option for convenient eating.

Amazon.com is enabling Prime Now customers in Portland to obtain free delivery from local restaurants and food carts. Using the Prime Now mobile app, Portland customers can view participating restaurants, browse menus, place orders, track the status of their delivery, and watch as the driver travels from the restaurant to the delivery address in real time.

Once an order is placed, Amazon delivery drivers pick up and deliver the food within an hour or less.

It’s not like the holidays weren’t going to be challenging enough, but now Amazon.com is expanding its free same-day delivery service to more markets.

Amazon.com said it expanded it Prime free same-day delivery to Chicago and Orlando and new locations in the greater New York, northern New Jersey and Philadelphia area. The service, which does require an annual $99 Prime membership fee, is now available in 750 cities in 16 metropolitan areas. It launched in May.

Yesterday’s POS won’t cut it when it comes to providing a consistent experience across channels.

That’s among the findings of a study sponsored by NetSuite and conducted by RSR research, which finds that most retailers are falling short in bridging the online and in-store experience Among the main obstacles: outdated existing technology.