Supply Chain & Merchandising

Spoken word is the oldest form of human communication. It’s also one of the newest technology trends enabling omnichannel retail.

Voice-based communications are having on a dramatic impact on how retailing is seamlessly executed. Here are three key areas where voice is supporting omnichannel operations across the retail enterprise.

Nordstrom plans to hire about 11,800 seasonal employees for the coming holiday season, mostly for sales and stock positions at the upscale chain and its less pricey Nordstrom Rack locations.

The retailer also plans to hire 1,600 temporary workers to support its e-commerce business at its three fulfillment centers.

Talk show host Jimmy Kimmel recently interviewed people who had already finished their 2015 Christmas shopping. And while they might seem like “very, very sick people,” as Kimmel put it, in the e-commerce world they would be behind schedule. If you haven’t started prepping your online store for the holidays, it’s beyond time to get rolling. Here are four essentials of ecommerce holiday prep:

1. Have Yourself a Mobile Little Christmas

High shipping costs are the major barrier to adoption of global online shopping.

That is according to the 2015 Pitney Bowes Online Shopping study. High shipping costs (64%) were ranked as the biggest barrier in the survey, followed by additional fees owed at time of delivery (48%) and product delivery taking too long (39%).

Product returns are also a major concern, as 33% of global shoppers cited online return policies and processes as deterrents.

Rooms to Go is cutting the ribbon this weekend on the largest retail furniture store in the Southeastern United States.

The Florida-based retailer will open a Rooms to Go Super Center and Distribution Center on Oct. 17 in Dunn, N.C. The newly built facility comprises approximately 1,450,000 square feet on 120 acres and houses a state of the art Rooms to Go showroom, a Rooms to Go Kids/Teens showroom, a Rooms to Go Outlet Center and a huge distribution center housing tens of thousands of pieces of furniture.

Whole Foods is creating a new collection of business applications with a key technology partner that are said to be unlike anything on the market.

That’s a bold claim and to back it up the nation’s leading organic and natural grocery chain is partnering with cloud-based business application provider Infor to develop a new enterprise platform called Infor Cloudsuite Retail.