Supply Chain & Merchandising

Coach says increased demand for its merchandise and fewer discounts led the luxury goods maker and retailer to report increased profit in the first quarter despite a steep 9.5% drop in same-store sales.

The company said that for the first quarter ended Sept. 26, earnings were 41 cents a share (analysts expected 40 cents). Net income fell 19% to $96.4 million. Sales dropped 0.8% to $1.03 billion in the quarter, missing analysts’ $1.04 billion projection.

Kroger customers who don’t have time to do their own shopping have another option.

At its investor meeting, Kroger officially announced the name of its click & collect program – “ClickList.” Click & collect lets customers select (and in many cases pay) for groceries online. Store employees then gather the items off store shelves for convenient customer pickup.

Japanese tire manufacturer Bridgestone is accelerating its growth plans in the United States by acquiring the Pep Boys auto parts chain, just as Americans are keeping their cars longer.

The Pep Boys – Manny, Moe & Jack Co. has entered into a definitive merger agreement with Bridgestone under which BSRO will acquire Pep Boys in an all-cash transaction for $15 per share, or approximately $835 million in aggregate equity value.

FedEx says a big boost in online shopping will propel its business between Black Friday and Christmas Eve at least 12.4% above 2014 levels.

FedEx expects the holiday period to include three shipment volume spikes: Cyber Monday and the first two Mondays in December.

The company said it was adding 55,000 employees for the holidays to handle the increased demand.

U.S. consumers will generate only a lackluster 3.2% year-over-year increase in holiday sales, according to the latest forecast of November-December spending.

Customer Growth Partners’ 15th Annual Holiday Forecast says retail sales for the holiday period will reach $607 billion, a new record, but the anemic 3.2% pace reflects declining median incomes for all but the top 20% of households.

Having two of something is not always better than one, especially when it comes to warehouse management systems.

“We wanted to provide the quickest means to manufacture and fulfill orders in the most cost-effective manner,” said Heather Bothern, manager of SAP applications for Harry & David, during a session at the recent SAP Retail Forum in Miami. “We needed full visibility of all materials in all locations.”

Before retailers compete for holiday sales they are competing for seasonal talent that will have a big impact on their performance. Here’s a look at whose hiring season help and how many positions are being filled.

The TJX Companies is expanding into another country with its acquisition of Trade Secret’s 35 stores.

TJX announced it has completed its acquisition of Trade Secret, an off-price retailer that operates 35 stores in Australia, from Gazal Corporation Limited for $59 million. The acquisition of Trade Secret provides TJX an opportunistic entry into Australia, where TJX currently operates one of its 13 buying offices.