Supply Chain & Merchandising

Death knells for B-Class malls are rung regularly by the general business press and tech pundits, but a major ratings service is telling investors to hold off on funeral plans.   “There’s certainly been far more store closings in 2017 than in previous years…but I think it’s fair to say that investors are comfortable that bricks-and-mortar retail won’t disappear,” said Fitch Ratings managing director Huxley Somerville in a video released by the company this week.  

Walmart has found a way to make the digital shopping experience even faster.   The discounter launched a new service on Tuesday that streamlines how shoppers reorder merchandise via their desktop or Walmart app. Called Easy Reorder, the service integrates shoppers’ purchase histories —a list that is comprised of merchandise purchased both in-store and online. The service curates the customer’s most purchased items — including brands and sizes.   

Neiman Marcus is making moves to offset its debt and improve its capital structure.   The luxury department store’s first step was to eliminate 225 positions. Affected employees — which span all brands and operating divisions — will receive severance packages, and also be considered for other job openings within the company, according to the Dallas News.  

BJ’s Wholesale Club just made a big move within its digital transformation plan.    The warehouse club operator introduced a mobile site that is integrate within its omnichannel strategy. In addition to using the site to browse, research and purchase items, members can also manage their memberships through their smart device.  

Eager to improve customer communication, a majority of retailers plan to increase in the use of artificial intelligence (AI) moving forward.   This was according to “How AI Technology Will Transform Customer Engagement,” a report from Linc and BrandGarage. The study polled 104 senior-level marketing and e-commerce executives from leading retail brands.  

Less than three years after opening stores across the pond, American Eagle Outfitters is closing up shop in the United Kingdom.   The specialty retailer operates three stores in the U.K. It has already closed one location, and is winding down operations at its remaining two stores, as well as its British e-commerce site, according to the Telegraph.  

A specialty retailer continues to expand its breadth.   See’s Candies plans to open nearly a dozen new or relocated stores by the end of 2017. All new locations will set up shop in California.    The new stores will be located in San Jose, Castro Valley, Manhattan Beach, Paso Robles, Laguna Hills, Glendale and Calabasas. The new locations come on the heels of new shops that have previously opened or moved this year into new or larger locations in Escondido, Windsor and Pleasant Hill, California.

Amazon is making good on its promise to hire 130,000 workers by 2018.   The online giant announced Wednesday that it plans to fill more than 50,000 roles across its fulfillment network in the United States. Amazon is hiring “tens of thousands” full-time associates who will pick, pack and ship customer orders from its fulfillment centers. It will also fill supporting and managerial roles within its facilities, including human resources managers, IT specialists, and operations leaders, among other positions, the retailer said.