Supply Chain & Merchandising

Though many types of theft deterrent equipment exist, one of the most effective and affordable approaches is preventing retail shoplifting is by avoiding “blind spots” in the store layout.   In this regard, one of the hardest places for supermarket or mass merchandise cashiers to control and easily view has been under the shopping basket, which is usually blocked by a basketful of other items above it.  Failing to ring up items under the basket before customers leave the store can be extremely costly to retailers.

As retailers consider how to best use physical spaces in a digital world, Nordstrom is going "local," debuting a small-format concept that has no dedicated inventory.

Centralized operating platforms help retailers become digitally competitive, according to Jimmy Duvall, chief product officer of BigCommerce. Duvall told Chain Store Age that integrated platforms are key for brands that want to deliver exceptional, targeted customer experiences.

What trends are changing the game for omnichannel retailers — especially those that are not digitally native?

From parking lots and roofs filled with snow to sustained below-freezing temperatures, winter brings with it a long list of facility maintenance concerns for retailers. Here are some tips to ensure facilities are properly vetted for cold weather.

One of the largest grocers in Canada has just expanded its presence in the drugstore business.    Metro Inc., the third largest food retailer in Canada, on Monday announced a deal to acquire the Jean Coutu Group, which operates more than 400 pharmacies, for $3.6 billion. The deal creates a combined food and pharmacy retailer with annual sales of $12.8 billion, and an overall network of more than 1,300 stores in Canada, with 677 drug stores.  

A specialty retailer is streamlining its merchandising operations.   Gap's Intermix division has become the company's first brand to transition to the cloud. The upscale specialty retailer is leveraging Oracle’s cloud-based platform to drive efficiencies across merchandising and inventory management. The platform supports end-to-end operational efficiencies and empowers the business teams among specialty apparel company Intermix.  

Someone forgot to tell At Home that big-box stores are passé. Or that a retailer needs to sell online to be successful.

Since Lee Bird took the reins as chief executive at the beginning of 2013, the Plano, Texas-based home decor superstore retailer has been on a steep upward trajectory — and it shows no signs of losing momentum anytime soon.

Toys “R” Us is adding a new customer touch-point that it will use to get merchandise into shoppers hands faster.