Survey: AI tool usage, trust up from last year among consumersA large portion of Americans are now using AI tools when researching a purchase. These pizza retailers have the highest customer satisfaction ratingsConsumers have spoken – and named their favorite delivery and carryout pizza brands. Amazon gets early start on Easter promotion Amazon is hopping to it with the launch of its seasonal online Easter Shop. Here’s who omnichannel shoppers are and what they want A new survey provides insight into the demographics and behavioral drivers of omnichannel consumers. PetSmart celebrates 'Treats Rewards Members Month' in March Participants in the PetSmart loyalty program can receive special perks and deals through March 31. Why AI will be retail’s unsung hero in 2025 Experiential retail "trends" like smart fitting rooms and gamification captured a lot of attention at the 2025 edition of NRF: Retail's Big Show. Three warm customer experience initiatives from a cold winter Retailers have been counteracting the winter chill with solution rollouts that help keep their customer relationships warm and fuzzy. Survey: Gen Z favors Instagram, TikTok over Google for product discovery While older generations continue to find products by making a Google search, social media is the preferred option for Gen Z when it comes to product discovery. Ulta Beauty debuts experiential event in April The nation’s largest specialty beauty retailer is hosting an in-person event focused on makeup, skincare, hair care, and wellness. Amazon enables new Alexa model with generative and agentic AI A new version of the Amazon Alexa voice-enabled device features capabilities based on leading-edge artificial intelligence platforms. First Previous 50 51 52 53 54 Next Last
