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Safeway, Wegman's beat out Walmart, others for service
TORONTO — Safeway and Wegman’s Food Markets ranked highest across all customer service elements, according to a survey by Empathica.
Empathica, a customer experience management solution-provider, polled more than 16,000 consumers, and found that operations and merchandise were the two most important elements in grocery shopping versus other elements such as promotions, people and technology.
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JCP Dallas store reflects chain’s commitment to energy
DALLAS — JCPenney will unveil the newest iteration of its store model with the opening of its new Dallas store in the TimberCreek Crossing shopping center on Sept. 30.
The 105,000-sq.-ft. single-level store provides an assortment of services under one roof, including dedicated in-store environments for MNG by Mango and a 1,700-sq.-ft. Sephora shop.