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ShopKeep POS earns customer service award
NEW YORK — ShopKeep POS was presented with a Bronze Stevie Award for Front-Line Customer Service Team of the Year in the Computer Hardware, Services & Software category at the seventh annual Stevie Awards for Sales & Customer Service. Other finalists in this category included Rackspace Hosting and nFocus Solutions.
ShopKeep POS was founded in 2008 by Jason Richelson, a former multi-store retailer in NYC, whose keen eye for merchant pain points and needs has influenced how he has built every inch of the company.
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Kohl’s Q4 profit falls less than expected, but forecast misses
Menomonee Falls, Wis. -- Kohl's Corp. reported a lower fourth quarter profit on Thursday, hurt by markdowns during the holiday season. The loss was lower than Wall Street had expected. The retailer also forecast full-year earnings that fell short of analysts’ forecasts.
Kohl's said its net income fell to $378 million for the quarter ended Feb.2, from $455 million a year earlier. (The retail calendar for fiscal January 2013 included a fifth week, resulting in a 14-week fiscal fourth quarter and a 53-week year.)