Sales & Marketing

Los Angeles -- Sport Chalet, Inc. has elected Miki R. Berardelli, chief marketing officer for Tory Burch, to the company's board of directors. Berardelli has more than 20 years of marketing and e-commerce experience.

As chief marketing officer for Tory Burch, she oversees global marketing, public relations and e-commerce. Prior to joining Tory Burch in 2009, Berardelli spent eight years at Ralph Lauren as the senior VP of marketing. In addition, Berardelli is serving her second term as board chairman of Shop.org and is on the board of Giggle.com.

San Francisco -- Cardfree, a mobile commerce provider to large merchants, announced that quick-service restaurant chain Checkers/Rally’s will leverage its full commerce platform to provide consumers with a complete mobile experience.

Rochester, N.Y. -- Kodak Alaris today unveiled the Kodak Photo Service, which opens the company's worldwide installed base of Kodak picture kiosks and printers to content providers, creating new revenue streams for both them and retailers.

Johnson & Johnson saw its growth initiatives pay off in the third quarter and increased its earnings guidance for 2013.

The company had sales of $17.6 billion for the quarter, an increase of 3.1% as compared to the third quarter of 2012. Operational results increased 4.7% and the negative impact of currency was 1.6%. Domestic sales increased 1.7%. International sales increased 4.2%, reflecting operational growth of 7.1% and a negative currency impact of 2.9%.

Ann Arbor, Mich. -- Black Friday shopping may be on the decline, according to a new study by CFI Group, a customer satisfaction technology and analytics firm. The company’s 2013 Holiday Retail Spending Report found fewer than 25% of consumers plan to spend more than half of their total holiday shopping budgets during the Black Friday/Cyber Monday period. But 45% said they will begin before November, with 61% indicating they'll finish their shopping completely by early December

Bay Shore, N.Y. - One in three shoppers have walked out of a store without buying the goods they intended to because of a bad experience with a self-service checkout, according to a new survey from queue management company Tensator. With 84% of respondents admitting to needing staff assistance when using a self-service, nearly 60% of customers actually prefer using more traditional staffed checkouts, the company said.

Other survey findings include:

Famous Footwear has unveiled a free app for iPhone and Android that offers shoppers instant access to savings they can earn through Famous Footwear’s rewards program, as well as exclusive mobile discounts and offers. The app allows users to plan, shop and track their purchases, and redeem their rewards points from their mobile device.

Matthews, N.C. -- Family Dollar has elevated Jason Reiser to the position of senior VP/lead merchandising officer at Family Dollar, according to an internal memo from company president and COO Mike Bloom.