Sales & Marketing

Bay Shore, N.Y. - One in three shoppers have walked out of a store without buying the goods they intended to because of a bad experience with a self-service checkout, according to a new survey from queue management company Tensator. With 84% of respondents admitting to needing staff assistance when using a self-service, nearly 60% of customers actually prefer using more traditional staffed checkouts, the company said.

Other survey findings include:

Ann Arbor, Mich. – Domino’s Pizza, Inc. reported significant increases in net income, revenues and same-store sales during the third quarter of fiscal 2013. Net income was up 17.9% for the third quarter compared to the prior year period, from $26 million to $30.6 million.

Rogers, Ark. -- Wal-Mart Stores is focused on near-term execution to grow its same-store U.S. sales, improve returns in Walmart International and leverage expenses for the full year, company president and CEO Mike Duke said Tuesday at the company’s 20th annual meeting for the investment community.
    

Amazon.com has unveiled its 2013 holiday toy list which features, for the first time, top toy picks voted on by Amazon Mom fans and an enhanced Holiday Gift Finder that allows shoppers to filter by age, gender, interests, brands and price points.

New York — Winick Realty Group has negotiated leases bringing three new retailers to the Flatbush Avenue retail Corridor in Brooklyn, N.Y.

Starbucks, Game Champ and Cohen’s Fashion Optical will all open doors at 395 Flatbush Avenue Extension, a full-block retail site anchored by Applebee’s and McDonald’s.

Winick represented landlord Rabina Properties in all three transactions.

Niwot, Colo. -- Former Wal-Mart executive Greg Sullivan has been appointed general manager of Crocs' Americas region, which includes all of North America, Central America and South America. In this role, Sullivan will be responsible for managing the region's day-to-day operations, including overseeing sales, marketing, finance and human resources functions, as well as the region's wholesale, Internet and direct-to-consumer channels.

Macy’s plans to get a jump on Black Friday and break tradition by opening the doors to most of its locations nationwide at 8 p.m. on Thanksgiving evening, making it the first time in its history that the retailer will be open for business on the holiday.

Limited-time specials in every department for hundreds of items include exclusive fragrances, name-brand apparel and kitchen gadgets. Macy's will also donate $2 to Make-a-Wish, up to $100,000, for any One Direction "Our Moment" fragrance purchase beginning at opening for Black Friday.

Stamford, Conn. -- GE Capital Retail Bank announced a long-term extension of its private label and dual card credit program with J.C. Penney Co.

Launched in 1999, the credit card program is managed by GE Capital’s Retail Finance business and available for purchases at any of the nearly 1,100 J.C. Penney stores across the United States and Puerto Rico.