Sales & Marketing

Walgreens net earnings soar
Deerfield Park, Ill. – Walgreen Co. reported a healthy 68% surge in net earnings during the first quarter of fiscal 2014 to $695 million from $413 million in the same period a year earlier.

Net sales rose about 6%, to $18.3 billion from $17.3 billion, while same-store sales grew 5.4%.
RadioShack pops up at Penn Station
RadioShack has opened its newest Manhattan location as a popup concept store at Penn Station. The limited-time-only location is the third RadioShack popup store to open in Manhattan.

In addition, RadioShack has opened a total of eight concept stores in the Manhattan area. The newest popup opened five days after construction began.

Reebok leases store and gym space in Manhattan

New York — Reebok has leased an 11,600-sq.-ft. space at 1 Union Square West in Manhattan for a combination Reebok Fit Hub store and Reebok Cross-fit gym. Slated to open in the spring of 2014, the location will house the bran’s Manhattan flagship store and the largest Reebok Fit Hub in the chain.
Software vet Mauerer in cloud collaboration

Retail Cloud Technologies is the name of a new retail software solutions company created by Dallas entrepreneur Chad Willis and software developer Michael Mauerer.
JLL expands into Phoenix

Phoenix — Jones Lang LaSalle is expanding its retail brokerage platform into Phoenix. Tyson Switzenberg will lead the firm’s new Phoenix practice. Senior Associate John Reva and Associate Trask Switzenberg will join him.
Walmart’s Duck Dynasty dilemma

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Report: Wal-Mart most prolific and most creative holiday advertiser
Ad effectiveness accolades overlook sales impact

Walmart dominated the airwaves this holiday season and the investment paid off, according to advertising measurement firm Ace Metrix which compiled a list of the most effective holiday ads.

Walmart topped the list with a heartwarming spot called Christmas Magic which featuring a selfless child donating a toy he desired to the Salvation Army only to discover he was the recipient of the same toy on Christmas Day. Walmart aired more than 40 unique pieces of holiday-themed creative this season, making it the most prolific advertiser of the season, according to Ace Metrix.
PwC survey: 30% hike in detected security incidents; 16% jump in reported fraud

New York -- While retail and consumer organizations have made significant security improvements, they have not kept pace in today’s business environment and are relying on yesterday’s security practices to combat current business threats and risks, according to PwC US’s recently released 2014 Global State of Information Security Survey.
LLBean.com gets top marks on customer service

LLBean.com provided the highest-rated customer service of all major online retailers during the month of November 2013, according to the Stella Monthly Ranking from the StellaService customer service analysis firm.

L.L. Bean was ranked number one for overall customer service and also in the email customer service area.

SierraTradingPost.com took top honors for phone customer service, Sears.com had the highest ranked shipping customer service and Bloomingdales.com has the best returns customer service.

Walgreens net earnings soar

RadioShack pops up at Penn Station

Reebok leases store and gym space in Manhattan

Software vet Mauerer in cloud collaboration

JLL expands into Phoenix

Walmart’s Duck Dynasty dilemma

Report: Wal-Mart most prolific and most creative holiday advertiser

Ad effectiveness accolades overlook sales impact

PwC survey: 30% hike in detected security incidents; 16% jump in reported fraud

LLBean.com gets top marks on customer service