Sales & Marketing

Indianapolis - Papa John’s International Inc. has promoted senior VP of global operations Steve Ritchie to the position of COO. In addition, the company’s founder, chairman and CEO John Schnatter, will assume the additional role of president, continuing to focus on all aspects of the company’s business while also acting as brand spokesperson.

The Coca-Cola Company’s innovative fountain dispensing platform, Coca-Cola Freestyle, has unveiled three new dispensers that will significantly expand the number of customer locations suited for the technology.

The units offer additional beverage choices, including more low- and no-calorie options, as well as connectivity. The dispensers will be piloted by the end of the year.

London -- British grocery giant Tesco is seeking to improve the customer checkout experience by piloting a new, high-speed retail checkout solution from NCR Corp. at its Tesco Extra 24-hour store in Lincoln, U.K. The solution uses innovative imaging technology from Datalogic that automatically finds the barcode on any side of the product without the need to orient the item on the conveyor belt. It is capable of scanning up to 60 items per minute, greatly speeding the transaction.

Seattle -- Nordstrom Inc.’s net income for the first quarter fell 3% to $140 million from $145 million in the year ago period, reflecting heavy investments in technology to support omnichannel initiatives and the retailer’s debut in Canada. Its earnings still topped Street views. The company plans to open three full-line stores and 17 Nordstrom Rack stores during the remainder of fiscal 2014

While other retailers saw sales affected by a winter that overstayed its welcome, Dillard’s marked its 15th consecutive quarter of positive sales.

Despite weak sales in home and furniture, Dillard’s said sales trends in the first quarter were strongest in the men’s apparel and accessories category and the juniors’ and children’s apparel category followed by ladies’ accessories and lingerie.

New York -- Nearly one-third (32%) of United States and Canadian consumers can’t identify which tier they belong to in their favorite loyalty rewards programs, according to a study recently released by Colloquy.

Colloquy's research reveals that the familiar gold, silver and bronze tiering system no longer works. The study shows the three-tiered structure is outdated as a way for brands to keep their customers engaged — sometimes creating confusion rather than inspiring loyalty.

Fort Worth, Texas — Rice Management Co. has selected Trademark Property Co. to oversee asset and property management, leasing and repositioning of the village Arcade in the historic Rice Village district of Houston, Texas.

The selection comes after Rice University exercised an option to acquire the leasehold interest in the two-level 195,000-sq.-ft. open-air retail center from the current owner, Weingarten. Closing is set for the third quarter of this year.

Nordstrom’s full line stores saw first quarter same store sales decline but the department store operator’s off price Rack division is doing just fine.