Sales & Marketing

Hopkinton, Mass. — Global consumers want the benefits of digital technology but don’t want to trade any of their privacy to obtain it. According to the EMC Privacy Index, a survey of 15,000 consumers in 15 countries by EMC, 91% of consumers value the benefit of "easier access to information and knowledge" that digital technology affords.

New York City — Forever 21 has taken space at the Mall at Bay Plaza, which is scheduled to open on August 14. The new store will span about 15,000 sq. ft.

A new 166,000-sq.-ft. Macy’s and an existing 150,000-sq.-ft. J.C. Penney will anchor the new mall. Forever 21 will join more than 100 retailers at Bay Plaza, including Kay Jewelers, Victoria Secret, H&M and Michael Kors.

A new website from PayPal is looking to help businesses navigate global markets. PassPort, which is free and was launched earlier this week, provides insight into global markets by country, outlining gift-giving traditions and major holidays, as well as providing shipping tools for sellers.

London, U.K. — Online grocery shoppers tend to buy fewer impulse purchases online than in store, resulting in smaller basket sizes. A recent survey of 1,154 online grocery shoppers from EDigitalResearch found that 29% of respondents feel that they make far fewer impulse purchases online than in store. 

By Jules Polonetsky, executive director, Future of Privacy Forum

In mid- May, over 30,000 professionals from the shopping center industry gathered in Las Vegas for the ICSC’s annual RECon event.

In addition to discussing leasing and the state of the retail market, for the first the first time a new topic was on the agenda – consumer privacy.

Indianapolis, Ind. — Simon Property Group has begun a collaboration with elevate DIGITAL, a developer of interactive digital technology, to install digital concierge solutions in a number of Simon’s U.S. retail shopping centers.

SAN FRANCISCO — Big Data personalization provider WibiData has launched WibiRetail, a new software platform designed for retailers to rapidly deploy algorithmically-driven personalized shopping experiences. WibiRetail provides intent-aware commerce applications that use in-the-moment data to determine whether a consumer is shopping for herself, a family member or a partner.

When it comes to powerful retail CEOs, the names Dave Dillon at Kroger, Frank Blake at Home Depot, Craig Jelinek at Costco and Doug McMillon at Walmart come to mind. But they’ve got nothing on Greg Penner.