Sales & Marketing

London - Almost half (48%) of U.K. online shoppers have made an online purchase with a retailer based outside the U.K. According to the latest eCustomerServiceIndex (eCSI) results from EDigitalResearch and IMRG, 60% of the respondents who have shopped cross-border said that they choose to purchase with a retailer outside of the U.K. because of better prices, while another 60% said that they made the purchase because they couldn't get the product they wanted in the U.K.

Chicago – Retail experts from professional services and investment management firm JLL are managing two new shopping centers. JLL has been retained by Ashkenazy Acquisition Corp. to manage Beverly Connection, a 348,285-sq.-ft. shopping mall in Los Angeles, and also been retained by 759 Ventures LLC to manage the 58,280-sq.-ft. 2424 North Davidson Street center in Charlotte, North Carolina.

Lowe's continues to invest in capabilities to better serve professional customers, and has launched ProExpress, an on-demand delivery service to that end.

Since April 2014, these light-duty trucks have made thousands of deliveries directly to business sites to meet a wide range of needs. Through the program, Lowe's has helped pros by fulfilling emergency orders such as smoke detectors to pass an inspection, or shingles to complete a job before a storm. The ProExpress trucks also regularly visit businesses to restock shelves with cleaning and maintenance supplies.

Boston -- The top company initiative among retail supply chain executives is “to enable a seamless customer experience online and in the store.” According to the new 2014 Supply Chain Benchmark Survey from Boston Retail Partners (BRP), this “unified commerce” initiative as the evolution of both multichannel and omnichannel retailing to provide a seamless shopping experience whether in the store, on the Web or anywhere customers choose to shop on their mobile devices.
 

Dublin, Ohio - The Wendy’s Company has extended its partnership and will continue licensing APT’s Test & Learn software for another three years. Wendy’s will use the software to test strategic initiatives in menu changes, remodels, marketing, pricing, and operations across its system of more than 6,500 company and franchise-operated restaurants.

Expanded farm, ranch, automotive and pet products enabled True Value to grow second quarter same store sales 2.2% and report broad-based strength at its nationwide network of 4,500 stores.
 
Revenue was $429.5 million, an increase of 4.5% from $411.2 million for the same period a year ago. The cooperative posted a quarterly net margin of $23.2 million, down 2.5% compared to $23.8 million from a year ago.

East Rutherford, N.J. - Mark Rickoff, travel retail professional with more than 40 years of experience, has joined Hudson Group as VP business development. Rickoff will have responsibility for building Hudson's business relationships in both new and existing markets.

New York - U.S. retail and consumer merger & acquisition (M&A) activity during second quarter 2014 was driven by eight multibillion dollar transactions, anchored by the food and beverage (including alcohol and retailing) sectors, exceeding year-over-year deal value by 104% and volume by 52%.