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Survey: Facebook gains importance for customer acquisition
Washington, D.C. - While paid search and email marketing still top retailers’ list of effective customer acquisition channels, social media has moved up the ranks to become an important tool for engaging with and attracting new customers. According to the State of Retailing Online 2015 report, conducted by Shop.org, Forrester Research Inc. and Bizrate Insights, 25% of retailers surveyed cite Facebook as a top acquisition platform.
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Survey: Checkout could stand improvement
Beaverton, Ore. – Consumers have judged the checkout experience, and found it wanting. According to a new survey of about 2,000 U.S. adults conducted by Harris Poll for barcode technology provider Digimarc Corp., 88% of respondents want their store checkout experience to be faster.
