Sales & Marketing

Relatively slow supply chains are hindering department stores’ ability to compete effectively in today’s retail market.     

The fast-growing beauty category represented 17% of QVC’s global sales in 2015, but the retailer wants more.    To grab a bigger share of the category, the digital retailer will launch the Beauty iQ network, a multi-platform beauty shopping experience designed to engage beauty lovers. The program, which is set to launch on Oct. 31, will be viewable in over 40 million homes in the U.S. via distributors, including DirecTV, U-verse, Dish and Roku.   

U.S. shoppers love mobile commerce, yet mobile payments still account for just 2% of all transactions.  

Nordstrom’s longtime CFO is stepping down.    Nordstrom announced that executive VP and CFO Mike Koppel has decided to retire from the company in spring 2017. Koppel will remain in his role until then to support the search for a new CFO and assist with his successor's transition.    Koppel joined Nordstrom in 1999 and has been the company's finance head since 2001.  

It doesn’t matter whether shoppers are buying a carton of milk or couture — a memorable in-store shopping experience is what drives loyalty. With a keen eye on personalization and in-store digital solutions, mere store visits can be transformed into sought-after “experiences.”  

The venue where the Beatles performed their first concert in the United States now houses REI’s newest flagship location.  

My family – and many other consumers – have already started planning for the holidays. With Deloitte projecting a 4% increase in holiday sales over last year's shopping season, it’s critical that you have the workforce in place to address this opportunity.  

Nordstrom may be closed on Thanksgiving Day, but a new team of associates will be ready to serve shoppers come Black Friday.    The chain will hire approximately 11,400 seasonal employees that will be trained to serve customers at its Nordstrom and Nordstrom Rack stores, as well as in its fulfillment and distribution centers that support stores, Nordstrom.com, Nordstromrack.com, HauteLook and Trunk Club.