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Sales & Marketing

  • Dollar General to debut convenience-store format

    Dollar General is planning to unveil a smaller-store concept designed around convenience.   The new format, reportedly to be called DGX,  is due to open in early 2017, with a unit in downtown Nashville, and another in Raleigh, North Carolina.       

  • WEBINAR: How to improve—and sustain—store associate performance

    Chain Store Age will sponsor a webinar on one of the most important issues facing store retailers: How to give frontline store associates the critical knowledge they need to drive sales and customer satisfaction.     

  • S.O.S.: The Mobile App as a Lifeline for Brick-and-Mortar Retailers

    Consumers gravitate towards convenience for the things that they have to do anyway. They want to get to their intended action with the least amount of unnecessary effort. They’ll even change their behavior to do so. Think of mobile deposits: many consumers have made the switch to using their bank’s mobile app to deposit checks, finding it far more convenient than driving to their local branch or ATM.   

  • Report: Fake retail apps flood Apple’s App Store

    Apple’s App Store has been awash in recent weeks with hundreds of fake retail and product apps, the New York Times reported.  

  • The New Skill Set of Today’s Chief Merchandising Officer

    When retail consisted mainly of brick and mortar stores, the role of the chief merchandising officer (CMO) focused almost exclusively on selecting merchandise, designing display strategies and planograms and driving category performance. This role was typically held by people who rose into the role as buyers. That’s because buyers first and foremost excel at spotting the next hottest trend while also having a keen eye on the dollars and cents side of the business.   

  • New York & Co. names Sears, Ann Taylor vet to head up marketing and online

    New York & Company appointed Michelle Pearlman as executive VP, e-commerce and chief marketing officer.   Pearlman, a member of the company’s board of directors since 2011, has resigned from her duties as a director to lead the company’s omnichannel strategy. In her new role, she will be responsible for the apparel retailer’s e-commerce business, as well as all marketing and visual aspects of the chain’s integrated omnichannel strategy.  

  • Retail marketing execs bullish on holiday sales

    Steadily climbing consumer confidence and retail sales growth have U.S. retail chief marketing officers feeling optimistic ahead of this holiday season.

  • Lumber Liquidators names a new CEO

    Lumber Liquidators has not had much luck getting its top executives to stick around as of late.   The company's chief compliance officer, Ray Cotton, quietly resigned in May of 2015.   Then, in November, it elected John Presley as chief executive -- the second time that year it had to change CEOs.  
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