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Sales & Marketing

  • Google getting more serious about brick-and-mortar retail

    Google is expanding its brick-and-mortar presence.     Following the opening of its New York City pop-up store last month,  Google has partnered with Best Buy to amp up its retail presence.     

  • London’s newest retail attraction opens to big crowds

    Folks were lined up down the block for the opening of The Lego Group’s largest – and most ambitious – store in the world.  

  • Study: Holiday season has a dark side

    Retailers had better watch out, as ’tis the season for fraud — especially in an age of omnichannel retail.    Omnichannel retailing opens up new avenues for fraudsters — especially during the holidays, according to the “Annual Holiday Fraud Index” from Radial. The study, based on data from hundreds of clients and billions of data elements, reveals Europay, Mastercard, Visa (EMV), cross-border, and digital gift card trends that could put retailers’ bottom lines at risk.  

  • ICSC: In-store visits to surpass online shopping Thanksgiving weekend

    A majority of shoppers, 81%, intend to do most of their spending in physical stores during the Thanksgiving holiday weekend (Nov. 24-27). This total increases to 95% when you include consumers who will shop at those same physical retailers’ online channels (omnichannel retailers).   These are among the findings of the “2016 Black Friday Consumer Survey” from International Council of Shopping Centers (ICSC).   

  • Abercrombie & Fitch profit plummets as turnaround effort stalls

    Abercrombie & Fitch’s efforts to turnaround its struggling namesake brand aren’t finding much traction with shoppers.   The teen apparel brand on Friday said that its profit declined 81% in the third quarter and warned that it expects a challenging holiday season for its namesake banner.     Abercrombie posted net income of $7.88 million, or 12 cents per share, for the quarter ended Oct. 29, down from $41.9 million, or 60 cents per share, in the year-ago period.  

  • Report: Retailers lack formal omnichannel demand planning processes

    While retailers are focused on unified commerce, most retailers’ planning tools are not capable of supporting this digital environment.   This message was revealed in Boston Retail Partners’ “2016 Merchandise Planning Survey,” a report based on responses from more than 500 North American retailers. The report delivers insight into retailers’ planning initiatives, priorities and future trends.   

  • Gap underwhelms as Q3 profit, sales drop

    Gap Inc. delivered another weak quarter as store closures outside of North America impacted its profitability and sales continue to slump at its namesake and Banana Republic divisions.   The retailer earned $204 million, or 51 cents per share, in the quarter ended Oct. 29. That compares with $248 million, or 61 cents per share, last year. Adjusted results were 60 cents per share, which matched estimates from FactSet.       

  • Lowe’s partners with San Francisco start-up to sell tech devices

    Lowe’s Companies is partnering with an unusual and very tech-savvy retailer to sell “smart” home devices.    The home improvement retailer has teamed up with San-Francisco-based b8ta to launch an in-store shop concept dedicated to demystifying and simplifying the purchase of smart home devices Called “SmartSpot powered by b8ta,” the new concept is currently in place in three Lowe’s stores in California (Livermore, Burbank and Aliso Viejo).  
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