A.T. Kearney: Gen Z’s shopping habits favor brick-and-mortarThe nation’s digitally native generation prefer to shop in physical stores. CSA Exclusive: Bob’s Discount Furniture builds lifelike digital experienceNational furniture retailer supports seamless retailing with augmented reality. Survey: Omnichannel brand experience underwhelms consumers Consumers want seamless brand information across digital touchpoints, but often don’t get it. Tech Viewpoint: Three reasons Christmas Tree Shops should reconsider e-commerce Christmas Tree Shops may regret its decision to eliminate selling goods online. Survey: Apparel has an online returns problem Returns are rampant in online fashion retail, but counterstrategies exist. CSA Exclusive: Kroger keeps Vitacost vital in face of increasing competition Kroger’s digital health-and-wellness brand relies on leading-edge technology and veteran know-how to maintain a position in the growing niche. Longtime specialty fashion retailer takes online plunge After 70 years, EbLens has decided it’s time to join the world of e-commerce. Guest Column: Improving customer experience with a content-driven approach One of the buzzwords throughout the retail industry is customer experience. Guest Column: Analytics of the B2B shopper must break down silos Thanks to social media and analytics, shoppers today expect a smooth and personalized shopping experience. Guest Viewpoint: State of Voice Shopping 2019 Much of the landscape around voice shopping has changed materially in 2019. First Previous 70 71 72 73 74 Next Last
