Survey: Social media affects less than half of consumersSocial influencers in particular are failing to resonate with many shoppers. Foot Locker invests in teen-oriented e-commerce and content platform NTWRKFoot Locker continues to invest in innovative, digital-first companies. A.T. Kearney: Gen Z’s shopping habits favor brick-and-mortar The nation’s digitally native generation prefer to shop in physical stores. CSA Exclusive: Bob’s Discount Furniture builds lifelike digital experience National furniture retailer supports seamless retailing with augmented reality. Survey: Omnichannel brand experience underwhelms consumers Consumers want seamless brand information across digital touchpoints, but often don’t get it. Tech Viewpoint: Three reasons Christmas Tree Shops should reconsider e-commerce Christmas Tree Shops may regret its decision to eliminate selling goods online. Survey: Apparel has an online returns problem Returns are rampant in online fashion retail, but counterstrategies exist. Longtime specialty fashion retailer takes online plunge After 70 years, EbLens has decided it’s time to join the world of e-commerce. Guest Column: Improving customer experience with a content-driven approach One of the buzzwords throughout the retail industry is customer experience. CSA Exclusive: Kroger keeps Vitacost vital in face of increasing competition Kroger’s digital health-and-wellness brand relies on leading-edge technology and veteran know-how to maintain a position in the growing niche. Guest Column: Analytics of the B2B shopper must break down silos Thanks to social media and analytics, shoppers today expect a smooth and personalized shopping experience. Guest Viewpoint: State of Voice Shopping 2019 Much of the landscape around voice shopping has changed materially in 2019. First Previous 59 60 61 62 63 Next Last