Social Media

San Francisco -- A report Monday by Associated Press said that Walgreen Co., McDonald's and Twitter each reported unrelated security breaches, involving customer e-mail addresses and other private information.

Walgreen said hackers who gained access to a list of customer e-mail addresses may have sent spam directing customers to enter personal data into outside websites.

Woonsocket, R.I. -- CVS/pharmacy said Tuesday it has launched a new CVS Express Photo App that allows Facebook users to order prints from their Facebook albums without leaving the website. The prints are ready for pick up in about an hour at users’ local CVS/pharmacy.

WOONSOCKET, R.I. — CVS/pharmacy has launched its new CVS Express Photo App, which enables Facebook users to order prints from their Facebook albums without leaving the website, with prints ready for pickup in about an hour at their local CVS/pharmacy.

Atlanta-based Home Depot announced it has launched a new online community designed as a place where do-it-yourselfers can discuss home improvement projects and share their expertise with each other.

Woburn, Mass. -- Demandware announced that Rockport has selected Demandware Commerce as its new e-commerce platform.

By Andy Monshaw, [email protected]

Today's consumers are more informed, influential and decisive than ever before. They demand more from their retailers, both face-to-face and virtually. Those retailers that don’t get it right, risk losing not only their business, but also their endorsement -- with friends, family, and a whole host of online followers. Small to midsize retailers, especially, feel the pressure to find new ways to forge lasting relationships with customers.